Companies all over Ohio wear uniforms to improve their image, distinguish employees from customers and increase brand recognition. From restaurants to manufacturers, almost every type of business can use uniforms. But how do you know which company to choose? There are a few key factors you should consider when partnering with a uniform service company.
First and foremost, you need to know that your uniforms can hold up to the tough work you and your co-workers do every day. Uniforms that aren’t up to par can tear frequently and can even be a safety hazard depending on the situation. Your uniform supplier should stand behind their products, so you feel confident they’ll keep your team looking good and safe.
What good are quality uniforms if they’re never delivered on time? You should expect consistent and accurate deliveries each time your uniform company comes to your facility. Additionally – repairs should be included for free, so you never have to worry about normal wear and tear. If mistakes do happen (they always do), you should know who to call to make things right as soon as possible — no unanswered questions or run around. Watch the video below to see why and how Rentwear prioritizes customer service.
And we don’t mean only the amount at the start of the agreement. Some uniform rental companies wow customers with unrealistically low prices just to raise them upwards of 40 percent when it’s all said and done. Your uniform company should offer you a fair price and stick to it. And if an increase has to happen, they should be upfront with you about it and explain their reasoning. Watch the video below to learn how we provide fair and value-based pricing for our customers.
Don’t just take a salesperson’s word that their company is excellent. Check out online reviews, ask your friends and even ask your competitors. This will help you get a feel for the type of service you can expect from a uniform company. If they have a lot of bad reviews, chances are you won’t have a good experience either.
The difference between an experienced uniform company and an inexperienced one is knowledge of your industry. When a company has been around for a long time, they know exactly what type of uniforms your business needs (you won’t end up in hi-vis when you need restaurant aprons). So there’s no guesswork or trial and error. Typically older companies have seasoned employees who know their jobs inside out making your relationship so much better.
Local and Family Owned
We wrote more extensively about this in our local vs. national uniform companies article, but the advantages of partnering with a local company are clear. Local and family-owned uniform companies offer more personalized service, honest pricing, timely responses to problems and they live and work in the same area you do.
Did you read this article and think “how am I going to find a uniform company with all of those attributes?” If so, you’re in luck. With over 46 years of experience in the industry, we are a family owned uniform company with top quality products and service. Contact us today to learn more about how we can serve you or read our comprehensive uniform service guide for more info.